[Serusers] SER Voicemail

[jaime.gil at orange.co.uk]

Jan, Sesha,

Ser cannot initiate the transfer by itself, but a simple application talking to
the fifo_server in SER can. That's how we worked it out.
The drawback is that it only works with IP phones with REFER support (Mitel,
Cisco, Pingtel...), not with softclients.


Jaime



>
> (1) How do I set the SER standalone Voicemail config, so that I can reach
> Voicemail after 4 rings?

  You can't reach voicemail after 4 rings because rings are usually
  generated locally by the caller's phone. You can reach the voicemail
  after some time, but not measured by number of rings.

  You can use fr_inv_timer of the tm module for that.

> (2) Is SER capable of transferring a call originating from a SIP phone to a
> phone on the PBX? If yes, What do I need to set in the configuration?

  The originating phone must do the transfer, ser can't initiate
  the transfer. I suppose you mean the transfer of an established call ?



   Jan.










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