[SR-Users] Fw: Re: urgent :geographic number problem

[hala alramli]

--- On Thu, 7/29/10, hala alramli <doreme202002 at yahoo.com> wrote:


From: hala alramli <doreme202002 at yahoo.com>
Subject: Re: [SR-Users] urgent :geographic number problem
To: "Alex Balashov" <abalashov at evaristesys.com>
Date: Thursday, July 29, 2010, 2:48 PM







some thing strang ,befor every thing work fine but now the most of the geografic dont receive calls from outbound (landline) but recive calls from our system it seem that it deal with it as local number just,when i snif the backet by using ngrep it give me this:
 
 2010/07/29 12:58:28.111091 77.93.***.***:5060 -> 173.33.***.***:60005
  OPTIONS sip:173.33.***.***:60005 SIP/2.0..Via: SIP/2.0/UDP 77.93.***.***:5060 ;branch=0..From: sip:pinger at nogafone.com;tag=b4a8a831..To: sip:173.33.***.***:  :60005..Call-ID: f8d76aa2-5f768331-3b621 at 173.33.***.***:..CSeq: 1 OPTIONS..Content-Length: 0....
 
U 2010/07/29 12:58:28.111114  77.93.***.***:5060 -> 173.33.***.***::60004
  OPTIONS sip:173.33.***.***::60004 SIP/2.0..Via: SIP/2.0/UDP 77.93.249.153:5060;branch=0..From: sip:pinger at nogafone.com;tag=c4a8a831..To: sip:173.33.***.***:  :60004..Call-ID: f8d76aa2-6f768331-3b621 at 77.93.***.***:..CSeq: 1 OPTIONS..Content-Length: 0....
 
U 2010/07/29 12:58:28.247854 173.33.***.***:60004 -> 77.93.249.153:5060
  SIP/2.0 404 Not Found..To: sip:173.33.***.***:60004;tag=c8b17aeb9f7688a1i0..From: sip:pinger at nogafone.com;tag=c4a8a831..Call-ID: f8d76aa2-6f768331-3b621@
  77.93.***.***:..CSeq: 1 OPTIONS..Via: SIP/2.0/UDP 77.93.***.***::5060;branch=0..Server: Linksys/PAP2T-3.1.15(LS)..Content-Length: 0....
 
U 2010/07/29 12:58:28.255958  173.33.***.***:60005 -> 77.93.249.153:5060
  SIP/2.0 404 Not Found..To: sip:173.33.***.***:60005;tag=c8b17aeb9f7688a1i0..From: sip:pinger at nogafone.com;tag=b4a8a831..Call-ID: f8d76aa2-5f768331-3b621@
  77.93.***.***:..CSeq: 1 OPTIONS..Via: SIP/2.0/UDP 77.93.***.***:5060;branch=0..Server: Linksys/PAP2T-3.1.15(LS)..Content-Length: 0....
 
what is strang is that the replay is 404 not found while 173.33.***.***:60005 is an IP address for  an online adapter  i will be thankfull for any hint
 
regards 
hala

--- On Wed, 7/28/10, Alex Balashov <abalashov at evaristesys.com> wrote:


From: Alex Balashov <abalashov at evaristesys.com>
Subject: Re: [SR-Users] urgent :geographic number problem
To: "hala alramli" <doreme202002 at yahoo.com>
Cc: "SR-Users" <sr-users at lists.sip-router.org>
Date: Wednesday, July 28, 2010, 5:52 PM


On 07/28/2010 10:48 AM, hala alramli wrote:

> our geographic number cant receive calls from outbound (from normal
> landlines number) but it receive from our system numbers just ?where is
> the problem,is it from our server or from the company that provide us
> with this geographic number?

It is impossible to know the answer to this question without digging deeper into the underlying cause of the superficial effect you are describing.  The best way is to take a packet capture and see if the requests from the provider are actually arriving;  then you will know at least whether they are reaching the server, and from there can see why they may not be getting handled properly at the application level.

If the number worked before, and spontaneously stopped working, and you did not change any configuration, it is most likely the provider.

-- Alex Balashov - Principal
Evariste Systems LLC
1170 Peachtree Street
12th Floor, Suite 1200
Atlanta, GA 30309
Tel: +1-678-954-0670
Fax: +1-404-961-1892
Web: http://www.evaristesys.com/




      
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