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<DIV>Hello All,</DIV>
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<DIV>First, I created subtle problems in SER by having an alias entry for the host ip in the ser.cfg file.</DIV>
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<DIV>I don't recommend doing the following [where 10.10.10.49 is the ip of the host where SER is running].</DIV>
<DIV> </DIV>
<DIV>alias=10.10.10.49</DIV>
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<DIV>Next, I've had similar problems to a user who posted recently about SEMS being unstable. Occassionally it just stops playing the greeting, however, even if the greeting doesn't play, SEMS will still record audio. Overall, I've had a lot of frustration with SEMS.</DIV>
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<DIV>Attached is my ser.cfg file and some error messages from syslog.</DIV>
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<DIV>Here is a scenario which is causing problems with voicemail.</DIV>
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<DIV>User sip:<A href="mailto:info@mydomain.com">info@mydomain.com</A> is not logged in anywhere, however that user has calls being forwarded to sip:mvestal@mydomain.com and sip:esavelle@mydomain.com.</DIV>
<DIV> </DIV>
<DIV>The location table shows these entries correctly. In addition, mvestal and esavelle are also in the location table at specific ip addresses.</DIV>
<DIV> </DIV>
<DIV>When a call come in for sip:info@mydomain.com, it gets forked propery. However, if no one answers the call before the fr_inv_timer expires, SER tries to hand the call off to VMSER [second instance of SER which is running on port 5090 and is handling voicemail] but the error messages in the attached logs show up. The calling party typically hears ringing continue after SER had timed out, and then gets a busy tone a few seconds later.</DIV>
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<DIV>I'm also going to try Asterisk. There is a specific feature of Asterisk which I think would benefit SER/SEMS a lot. </DIV>
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<DIV>We will set up Asterisk so that we do and append_branch(); in SER as soon as a call is initiated to an internal extension. Asterisk can then be set to wait a certain amount of time before it answers the call. This way, the fr_inv_time feature of SER isn't necessary for getting calls into voicemail [SEMS or Asterisk.]</DIV>
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<DIV>Also, it is very nice to be able to use a phone to check voicemail. No all users are necessarily sitting on their email inboxes all day long.</DIV>
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<DIV>Any help on the bug would be greatly appreciated.</DIV>
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<DIV>Noah</DIV></DIV><p><hr SIZE=1>
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