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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hey there List,</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>People have been very helpful in helping to
point me in the right direction for vm handling using asterisk.. and &nbsp;I&#8217;m
making some progress.&nbsp; I manage to have some of the calls handed off to
asterisk, using a failure route. &nbsp;&nbsp;This is the code snippet:</span></font><font
size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>failure_route[4]&nbsp; {</span></font><font
size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
# If we've got here, it means that a call timer has expired, and the user is in
the</span></font><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
# voicemail group. Therefore we're going to try and hand off the call to the
Asterisk</span></font><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
# voicemail system.</span></font><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
revert_uri();</span></font><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
rewritehostport(&quot;161.30.94.69:5060&quot;);</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
log (1, &quot;VOICEMAIL: Handing off to Asterisk\n&quot;);</span></font><font
size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
append_branch();</span></font><font size=3 face=Arial><span style='font-size:
12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
t_relay;</span></font><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>}</span></font><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>However, I am seeing two problems which
I&#8217;ve been bashing my head against a brick wall for a little bit
&#8230;.&nbsp; The first is that it only works if you dial the numerical alias,
not if you dial the user name&#8230; do you know how I can make sure it&#8217;s
the alias being passed to * and not the username?</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Secondly, even though I have put the logic
block for checking if a user is a vm user before checking if a user is online,
I can&#8217;t seem to get to the mailbox for an offline user.. I just get a 404
not found&#8230;. </span></font><font size=3 face=Arial><span style='font-size:
12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&lt;snip&gt;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
# Make sure we check the aliases table</span></font><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
lookup(&quot;aliases&quot;);</span></font><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
# Enable diverted voicemail functionlity DB 26-07-2004</span></font><font
size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
# Does user have vm activated? (i.e., is in the voicemail (ser-&gt;grp) group?)</span></font><font
size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
if (!(method==&quot;MESSAGE&quot;) &amp;&amp;
(is_user_in(&quot;Request-URI&quot;, &quot;voicemail&quot;))) {</span></font><font
size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
log(1, &quot;VOICEMAIL: vm user detected, activating failure route&quot;);</span></font><font
size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
t_on_failure(&quot;4&quot;);</span></font><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
setflag(3);</span></font><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
};</span></font><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
# native SIP destinations are handled using our USRLOC DB</span></font><font
size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
if (!lookup(&quot;location&quot;)) {&nbsp; # BEGIN if not in location database</span></font><font
size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp; &#8230;&#8230;..</span></font><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&lt;/snip&gt;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If you have any ideas at all, I would be
very very grateful.</span></font><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Many thanks again for all the help&#8230;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Dave</span></font><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

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