
<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: verdana,helvetica,sans-serif; font-size: 10pt; color: #000000'><SPAN id=result_box lang=en closure_uid_xaggbf="125" Tc="null" a="undefined" c="4"><SPAN class=hps closure_uid_xaggbf="9010" Tc="null">Good afternoon</SPAN><SPAN closure_uid_xaggbf="9011" Tc="null">,</SPAN><BR closure_uid_xaggbf="9090" Tc="null"><BR closure_uid_xaggbf="9091" Tc="null"><SPAN class=hps closure_uid_xaggbf="9012" Tc="null">My name is</SPAN> <SPAN class=hps closure_uid_xaggbf="9013" Tc="null">Matthew</SPAN> <SPAN class=hps closure_uid_xaggbf="9014" Tc="null">and</SPAN> <SPAN class=hps closure_uid_xaggbf="9015" Tc="null">Perillo</SPAN> <SPAN class=hps closure_uid_xaggbf="9016" Tc="null">on</SPAN> <SPAN class=hps closure_uid_xaggbf="9017" Tc="null">IPtel</SPAN> <SPAN class=hps closure_uid_xaggbf="9018" Tc="null">have an account</SPAN> <SPAN class=hps closure_uid_xaggbf="9019" Tc="null">with</SPAN> <SPAN class=hps closure_uid_xaggbf="9020" Tc="null">the username</SPAN> <SPAN class=hps closure_uid_xaggbf="9021" Tc="null">of</SPAN> <SPAN class=hps closure_uid_xaggbf="9022" Tc="null">djperillo</SPAN><SPAN closure_uid_xaggbf="9023" Tc="null">.</SPAN><BR closure_uid_xaggbf="9092" Tc="null"><SPAN class=hps closure_uid_xaggbf="9024" Tc="null">I am not</SPAN> <SPAN class=hps closure_uid_xaggbf="9025" Tc="null">able to connect</SPAN> <SPAN class=hps closure_uid_xaggbf="9026" Tc="null">with anyone.</SPAN> <SPAN class=hps closure_uid_xaggbf="9027" Tc="null">We have</SPAN> <SPAN class=hps closure_uid_xaggbf="9028" Tc="null">to</SPAN> <SPAN class=hps closure_uid_xaggbf="9029" Tc="null">work</SPAN> <SPAN class=hps closure_uid_xaggbf="9030" Tc="null">in the company</SPAN> <SPAN class=hps closure_uid_xaggbf="9031" Tc="null">of</SPAN> <SPAN class=hps closure_uid_xaggbf="9032" Tc="null">various equipment</SPAN> <SPAN class=hps closure_uid_xaggbf="9033" Tc="null">and all with</SPAN> <SPAN class=hps closure_uid_xaggbf="9034" Tc="null">Comrex</SPAN> <SPAN class=hps closure_uid_xaggbf="9035" Tc="null">IPtel</SPAN> <SPAN class=hps closure_uid_xaggbf="9036" Tc="null">account</SPAN> <SPAN class=hps closure_uid_xaggbf="9037" Tc="null">and</SPAN> <SPAN class=hps closure_uid_xaggbf="9038" Tc="null">you can not connect</SPAN> <SPAN class=hps closure_uid_xaggbf="9039" Tc="null">with any of them</SPAN><SPAN closure_uid_xaggbf="9040" Tc="null">.</SPAN><BR closure_uid_xaggbf="9093" Tc="null"><SPAN class=hps closure_uid_xaggbf="9041" Tc="null">Everything</SPAN> <SPAN class=hps closure_uid_xaggbf="9042" Tc="null">indicates</SPAN> <SPAN class=hps closure_uid_xaggbf="9043" Tc="null">to</SPAN> <SPAN class=hps closure_uid_xaggbf="9044" Tc="null">the</SPAN> <SPAN class=hps closure_uid_xaggbf="9045" Tc="null">page</SPAN> <SPAN class=hps closure_uid_xaggbf="9046" Tc="null">Comrex</SPAN> <SPAN class=hps closure_uid_xaggbf="9047" Tc="null">was made and</SPAN> <SPAN class=hps closure_uid_xaggbf="9048" Tc="null">does not connect</SPAN><SPAN closure_uid_xaggbf="9049" Tc="null">.</SPAN> <SPAN class=hps closure_uid_xaggbf="9050" Tc="null">The</SPAN> <SPAN class=hps closure_uid_xaggbf="9051" Tc="null">Access</SPAN> <SPAN class=hps closure_uid_xaggbf="9052" Tc="null">are</SPAN> <SPAN class=hps closure_uid_xaggbf="9053" Tc="null">with the</SPAN> <SPAN class=hps closure_uid_xaggbf="9054" Tc="null">SIP</SPAN> <SPAN class=hps closure_uid_xaggbf="9055" Tc="null">Status</SPAN> <SPAN class=hps closure_uid_xaggbf="9056" Tc="null">On</SPAN> <SPAN class=hps closure_uid_xaggbf="9057" Tc="null">LINE</SPAN><SPAN closure_uid_xaggbf="9058" Tc="null">.</SPAN><BR closure_uid_xaggbf="9094" Tc="null"><SPAN class=hps closure_uid_xaggbf="9059" Tc="null">On my</SPAN> <SPAN class=hps closure_uid_xaggbf="9060" Tc="null">iphone</SPAN> <SPAN class=hps closure_uid_xaggbf="9061" Tc="null">the</SPAN> <SPAN class=hps closure_uid_xaggbf="9062" Tc="null">phone symbol</SPAN> <SPAN class=hps closure_uid_xaggbf="9063" Tc="null">on</SPAN> <SPAN class=hps closure_uid_xaggbf="9064" Tc="null">Media5</SPAN> <SPAN class=hps closure_uid_xaggbf="9065" Tc="null">is green</SPAN> <SPAN class=hps closure_uid_xaggbf="9066" Tc="null">but when</SPAN> <SPAN class=hps closure_uid_xaggbf="9067" Tc="null">I try to connect</SPAN> <SPAN class=hps closure_uid_xaggbf="9068" Tc="null">with the</SPAN> <SPAN class=hps closure_uid_xaggbf="9069" Tc="null">Comrex</SPAN> <SPAN class=hps closure_uid_xaggbf="9070" Tc="null">Access</SPAN> <SPAN class=hps closure_uid_xaggbf="9071" Tc="null">the following message appears</SPAN> <SPAN class="hps atn" closure_uid_xaggbf="9072" Tc="null">"</SPAN><SPAN closure_uid_xaggbf="9073" Tc="null">user</SPAN> <SPAN class=hps closure_uid_xaggbf="9074" Tc="null">/</SPAN> <SPAN class=hps closure_uid_xaggbf="9075" Tc="null">password</SPAN> <SPAN class=hps closure_uid_xaggbf="9076" Tc="null">denied</SPAN><SPAN closure_uid_xaggbf="9077" Tc="null">,</SPAN> <SPAN class=hps closure_uid_xaggbf="9078" Tc="null">please check</SPAN> <SPAN class=hps closure_uid_xaggbf="9079" Tc="null">your settings</SPAN> <SPAN class=hps closure_uid_xaggbf="9080" Tc="null">and try again</SPAN><SPAN closure_uid_xaggbf="9081" Tc="null">.</SPAN><SPAN closure_uid_xaggbf="9082" Tc="null">"</SPAN><BR closure_uid_xaggbf="9095" Tc="null"><SPAN class=hps closure_uid_xaggbf="9083" Tc="null">What can I</SPAN> <SPAN class=hps closure_uid_xaggbf="9084" Tc="null">do to solve</SPAN> <SPAN class=hps closure_uid_xaggbf="9085" Tc="null">this problem</SPAN><SPAN closure_uid_xaggbf="9086" Tc="null">?</SPAN><BR closure_uid_xaggbf="9096" Tc="null"><BR closure_uid_xaggbf="9097" Tc="null"><SPAN class=hps closure_uid_xaggbf="9087" Tc="null">Thank you</SPAN><SPAN closure_uid_xaggbf="9088" Tc="null">.</SPAN></SPAN><BR><BR>

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<TD rowSpan=2><FONT size=2><IMG src="http://www.itatiaia.com.br/redeitatiaia.bmp" width=68 height=46></FONT></TD>

<TD vAlign=bottom width="80%" align=middle><FONT size=2><B>Matheus Perillo</B></FONT></TD></TR>

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<TD vAlign=top align=middle><FONT size=2><I>Técnico de Manutenção</I></FONT></TD></TR>

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<TD><FONT size=2><IMG src="http://www.itatiaia.com.br/telefone.png" width=14 height=13></FONT></TD>

<TD><FONT size=2>Tel <IMG src="http://www.itatiaia.com.br/pixel.jpg" width=3 height=1>+55 31 2105.3545</FONT></TD></TR>

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<TD><FONT size=2><IMG src="http://www.itatiaia.com.br/print.png" width=14 height=13></FONT></TD>

<TD><FONT size=2>Fax +55 31 2105.3677</FONT></TD></TR>

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<TD><FONT size=2><IMG src="http://www.itatiaia.com.br/email.png" width=14 height=13></FONT></TD>

<TD><FONT size=2><A href="mailto:matheusperillo@itatiaia.com.br">matheusperillo@itatiaia.com.br</A></FONT></TD></TR>

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<TD><FONT size=2><IMG src="http://www.itatiaia.com.br/site.png" width=14 height=13></FONT></TD>

<TD><FONT size=2><A href="http://www.itatiaia.com.br/">www.itatiaia.com.br</A></FONT></TD></TR></TBODY></TABLE>

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<TD><FONT size=2>Rua Itatiaia 117 • Bonfim • Belo Horizonte • MG • Brasil • 31210-170</FONT></TD></TR>

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