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Hello,<br>
<br>
if the phone is trying to register, start ngrep on server to see if
REGISTER requests are coming and they are replied.<br>
<br>
Cheers,<br>
Daniel<br>
<br>
<div class="moz-cite-prefix">On 10/1/13 6:23 PM, arun Jayaprakash
wrote:<br>
</div>
<blockquote
cite="mid:1380644587.17355.YahooMailNeo@web125302.mail.ne1.yahoo.com"
type="cite">
<div style="color:#000; background-color:#fff; font-family:times
new roman, new york, times, serif;font-size:12pt">Hi Daniel,
when my system is fine and I run <span style="font-weight:
bold;">kamctl ul show --brief</span> command I am able to see
all my registered phones. When the phones lose registration and
I run the command I do not see any registered phones but I can
see my UA's trying to register. I will work on the suggestions
you mentioned and will keep you posted.<br>
<br>
Thank you,<br>
Arun<br>
<div><span><br>
</span></div>
<div><br>
</div>
<div style="font-family: times new roman, new york, times,
serif; font-size: 12pt;">
<div style="font-family: times new roman, new york, times,
serif; font-size: 12pt;">
<div dir="ltr">
<hr size="1"> <font face="Arial" size="2"> <b><span
style="font-weight:bold;">From:</span></b>
Daniel-Constantin Mierla <a class="moz-txt-link-rfc2396E" href="mailto:miconda@gmail.com"><miconda@gmail.com></a><br>
<b><span style="font-weight: bold;">To:</span></b> arun
Jayaprakash <a class="moz-txt-link-rfc2396E" href="mailto:jayaprakasharun@yahoo.com"><jayaprakasharun@yahoo.com></a>; Kamailio
(SER) - Users Mailing List
<a class="moz-txt-link-rfc2396E" href="mailto:sr-users@lists.sip-router.org"><sr-users@lists.sip-router.org></a> <br>
<b><span style="font-weight: bold;">Sent:</span></b>
Tuesday, October 1, 2013 11:14 AM<br>
<b><span style="font-weight: bold;">Subject:</span></b>
Re: [SR-Users] Phones losing registration.<br>
</font> </div>
<div class="y_msg_container"><br>
<div id="yiv6199944208">
<div> Hello,<br clear="none">
<br clear="none">
first you should clarify what you mean by "phones are
losing registration". Do they indicate are not
registered?<br clear="none">
<br clear="none">
I suggest few things:<br clear="none">
- add a xlog message at beginning of the request_route
block to log method, callid, from, to, r-uri and
source ip<br clear="none">
- when the phones are not registered check the logs to
see if there was a message related to register
requests from that phone<br clear="none">
<br clear="none">
You should also log the sip traffic, you can use ngrep
to save it in a file, so you can look in more details
if needed.<br clear="none">
<br clear="none">
Some phones have also good troubleshooting options, at
least snom phone give a log and the sip trace via web
interface. If you have one, use it to see what it is
reporting.<br clear="none">
<br clear="none">
I guess you checked the syslog file for error
messages. If it is something that makes kamailio not
working properly, you should see it there.<br
clear="none">
<br clear="none">
Cheers,<br clear="none">
Daniel<br clear="none">
<br clear="none">
<div class="yiv6199944208yqt4116301290"
id="yiv6199944208yqt08095">
<div class="yiv6199944208moz-cite-prefix">On 10/1/13
5:41 PM, arun Jayaprakash wrote:<br clear="none">
</div>
<blockquote type="cite">
<div
style="color:#000;background-color:#fff;font-family:times
new roman, new york, times,
serif;font-size:12pt;">
<div>Hello, <br clear="none">
</div>
<div style="color:rgb(0, 0,
0);font-size:16px;font-family:times new roman,
new york, times,
serif;background-color:transparent;font-style:normal;"><br
clear="none">
</div>
<div style="color:rgb(0, 0,
0);font-size:16px;font-family:times new roman,
new york, times,
serif;background-color:transparent;font-style:normal;">I
am running into a problem with my set up. I
have Kamailio 4.0 set up with an Asterisk
server (ARA). Initially I had three machines;
one for Kamailio, one for Asterisk and one for
my db. The set up worked fine for about a week
after which I saw that my phones were losing
registration for prolonged periods and then
would re-register after a few hours. So what I
did was to move Asterisk and Kamailio on the
same server and only had my DB on a separate
machine. All worked well for about a week and
now I am facing the same issue. At any given
time all my services ( kamailio, Asterisk,
RTPproxy) are all running. My question is
where and how do I start to trouble shoot this
issue? I have not really done any debugging in
the past so I would appreciate any pointers as
to where to start? Thank you for your help.</div>
<div style="color:rgb(0, 0,
0);font-size:16px;font-family:times new roman,
new york, times,
serif;background-color:transparent;font-style:normal;"><br
clear="none">
</div>
<div style="color:rgb(0, 0,
0);font-size:16px;font-family:times new roman,
new york, times,
serif;background-color:transparent;font-style:normal;">Regards,</div>
<div style="color:rgb(0, 0,
0);font-size:16px;font-family:times new roman,
new york, times,
serif;background-color:transparent;font-style:normal;">Arun<br
clear="none">
</div>
</div>
<br clear="none">
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class="yiv6199944208mimeAttachmentHeader"></fieldset>
<br clear="none">
<pre>_______________________________________________
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list
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</pre>
</blockquote>
</div>
<br clear="none">
<pre class="yiv6199944208moz-signature">--
Daniel-Constantin Mierla - <a moz-do-not-send="true" rel="nofollow" shape="rect" class="yiv6199944208moz-txt-link-freetext" target="_blank" href="http://www.asipto.com/">http://www.asipto.com</a>
<a moz-do-not-send="true" rel="nofollow" shape="rect" class="yiv6199944208moz-txt-link-freetext" target="_blank" href="http://twitter.com/#%21/miconda">http://twitter.com/#!/miconda</a> - <a moz-do-not-send="true" rel="nofollow" shape="rect" class="yiv6199944208moz-txt-link-freetext" target="_blank" href="http://www.linkedin.com/in/miconda">http://www.linkedin.com/in/miconda</a>
Kamailio Advanced Trainings - Berlin, Nov 25-28; Miami, Nov 18-20, 2013
- more details about Kamailio trainings at <a moz-do-not-send="true" rel="nofollow" shape="rect" class="yiv6199944208moz-txt-link-freetext" target="_blank" href="http://www.asipto.com/">http://www.asipto.com</a> -
</pre>
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<br>
<br>
</div>
</div>
</div>
</div>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Daniel-Constantin Mierla - <a class="moz-txt-link-freetext" href="http://www.asipto.com">http://www.asipto.com</a>
<a class="moz-txt-link-freetext" href="http://twitter.com/#!/miconda">http://twitter.com/#!/miconda</a> - <a class="moz-txt-link-freetext" href="http://www.linkedin.com/in/miconda">http://www.linkedin.com/in/miconda</a>
Kamailio Advanced Trainings - Berlin, Nov 25-28; Miami, Nov 18-20, 2013
- more details about Kamailio trainings at <a class="moz-txt-link-freetext" href="http://www.asipto.com">http://www.asipto.com</a> -
</pre>
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