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<DIV><FONT size=2 face=Arial>Hi,</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>I am developing a system using Kamailio
4.1.1 as a front-end to a group of Asterisk servers. All of the usual
functionality (registations, inbound, outbound, internal calls) are fine.
We need to add call queueing to the system.</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>I looked at the mohqueue module and read
that we can use mohq_process() to send inbound calls to a suitably defined
queue, based on the incoming URI.</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>My question is what is the process for
managing/automating the call to </FONT><FONT size=2
face=Arial>mohq_retrieve() to send calls to agents? Do I need to track
agents with XMPP presence, etc?</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>Thanks,</FONT></DIV>
<DIV><FONT size=2 face=Arial>Mark Hall</FONT></DIV>
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