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<div class="moz-cite-prefix">On 12/03/14 10:25, jay binks wrote:<br>
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<blockquote
cite="mid:CAO47HpfVO=CgmweJEB=v4a0wA6_LOtJ=XCuawA2OtW3qMqx=yg@mail.gmail.com"
type="cite">
<div dir="ltr">I apologise if I was one of the offenders.</div>
</blockquote>
Not really an offend, just wanted everyone is aware of really small
chance to get any answer via private emails, so there won't be
blames about lack of reaction.<br>
<br>
<blockquote
cite="mid:CAO47HpfVO=CgmweJEB=v4a0wA6_LOtJ=XCuawA2OtW3qMqx=yg@mail.gmail.com"
type="cite">
<div dir="ltr">
<div>I do however have a question in relation to this thread.<br>
</div>
<div><br>
</div>
<div>Do you offer paid support for kamailio ? if so is there a
web page with information about this option ( prices, whats on
offer etc ).</div>
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</blockquote>
<br>
A list of companies is available online (including the one I am
involved with, see signature, if your question was specifically
addressed to me) at:<br>
- <a class="moz-txt-link-freetext" href="http://www.kamailio.org/w/business-directory/">http://www.kamailio.org/w/business-directory/</a><br>
<br>
There are others not listed, google search probably reveals them,
and mailing to <a class="moz-txt-link-abbreviated" href="mailto:business@lists.kamailio.org">business@lists.kamailio.org</a> is another option.<br>
<br>
Cheers,<br>
Daniel<br>
<br>
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cite="mid:CAO47HpfVO=CgmweJEB=v4a0wA6_LOtJ=XCuawA2OtW3qMqx=yg@mail.gmail.com"
type="cite">
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<div>thanks</div>
<div><br>
</div>
<div>Jay</div>
</div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On 12 March 2014 19:10,
Daniel-Constantin Mierla <span dir="ltr"><<a
moz-do-not-send="true" href="mailto:miconda@gmail.com"
target="_blank">miconda@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">A message
sent almost one year ago, but based on volume of private
emails related to free support on SIP, Kamailio or other
applications, perhaps it is time to refresh, with couple of
extra bits for clarification:<br>
<br>
- <a moz-do-not-send="true"
href="http://lists.sip-router.org/pipermail/sr-users/2013-April/077700.html"
target="_blank">http://lists.sip-router.org/pipermail/sr-users/2013-April/077700.html</a><br>
<br>
>>><br>
<br>
I would like to remind that, at least in my case, writing
emails directly without cc-ing the mailing list is not
recommended. The rule is also suggested in the mailing lists
presentation page:<br>
<br>
- <a moz-do-not-send="true"
href="http://www.kamailio.org/w/mailing-lists/"
target="_blank">http://www.kamailio.org/w/mailing-lists/</a><br>
<br>
Unless I asked explicitly for a private email with some
specific details, the message will not be noticed and
therefore not replied. I use this email address for many
public mailing lists and it is intended only for that usage,
I am reacting based on the filters I created, unmatched
messages getting the lowest priority.<br>
<br>
There are several common sense as well as technical reasons.
Here are some along with other suggestions to improve the
likeliness of getting an answer:<br>
- we are not answering questions on mailing lists to help
only one person, but also other people that may have similar
issues in the future -- they can find the answers in the
archive with a search engine. Also, other people subscribed
to the list can learn from conversation or contribute to the
discussion, resulting in better outcome<br>
- the amount of unexpected messages is very high -- it is
practically a zero chance to get to the folder with messages
that didn't match any filter (thus your message is not going
to be replied)<br>
- whenever I find time, the first emails I answer are those
coming on mailing lists. They are many there as well, people
are traveling or having other personal or business projects,
so sometime is good to send a reminder if a question does
not get an answer<br>
- starting with negative approach or no technical content,
like you are going to use something else if you don't get
this instantly, or this application is missing what so ever
tutorial giving exactly the solution you need, or simply
asking for full config of complex requirements, is not
helping at all, but actually making people to ignore your
messages. Start with what you tried and where you got stuck.
Everything you get is for free, nobody here owe you
anything.<br>
<br>
Therefore, if anyone sent me a private message asking about
kamailio or continuing a discussion started on mailing
lists, then the messages have to be resent on mailing list
if one wants an answer. A quick look in my unfiltered folder
revealed hundreds of messages during the past year, soon
many will be deleted anyhow. Note that you can always mask
sensitive data (e.g., replace passwords, IP addresses)
before sending logs or config file.<br>
<br>
Cheers,<br>
Daniel<span class="HOEnZb"><font color="#888888"><br>
<br>
-- <br>
Daniel-Constantin Mierla - <a moz-do-not-send="true"
href="http://www.asipto.com" target="_blank">http://www.asipto.com</a><br>
<a moz-do-not-send="true"
href="http://twitter.com/#%21/miconda" target="_blank">http://twitter.com/#!/miconda</a>
- <a moz-do-not-send="true"
href="http://www.linkedin.com/in/miconda"
target="_blank">http://www.linkedin.com/in/miconda</a><br>
Kamailio World Conference - April 2-4, 2014, Berlin,
Germany<br>
<a moz-do-not-send="true"
href="http://www.kamailioworld.com" target="_blank">http://www.kamailioworld.com</a><br>
<br>
<br>
_______________________________________________<br>
SIP Express Router (SER) and Kamailio (OpenSER) -
sr-users mailing list<br>
<a moz-do-not-send="true"
href="mailto:sr-users@lists.sip-router.org"
target="_blank">sr-users@lists.sip-router.org</a><br>
<a moz-do-not-send="true"
href="http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users"
target="_blank">http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users</a><br>
</font></span></blockquote>
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<br clear="all">
<div><br>
</div>
-- <br>
Sincerely<br>
<br>
Jay
</div>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Daniel-Constantin Mierla - <a class="moz-txt-link-freetext" href="http://www.asipto.com">http://www.asipto.com</a>
<a class="moz-txt-link-freetext" href="http://twitter.com/#!/miconda">http://twitter.com/#!/miconda</a> - <a class="moz-txt-link-freetext" href="http://www.linkedin.com/in/miconda">http://www.linkedin.com/in/miconda</a>
Kamailio World Conference - April 2-4, 2014, Berlin, Germany
<a class="moz-txt-link-freetext" href="http://www.kamailioworld.com">http://www.kamailioworld.com</a></pre>
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