<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class="">Hey Daniel,</div><div class=""><br class=""></div><div class="">She wants to put them on hold and ideally send them a MSRP message saying “Please wait for us to find a person to speak with”. Once someone becomes free, we want to bridge the session. We found that if the MSRP Client doesn’t connect within a certain period of time it kills the session like any SIP INVITE. One approach is to create a MSRP bot that answers the call and then forwards the session once a person becomes free. We are looking for other approaches. Any thoughts?</div><br class=""><div><blockquote type="cite" class=""><div class="">On Apr 10, 2017, at 5:36 AM, Daniel-Constantin Mierla <<a href="mailto:miconda@gmail.com" class="">miconda@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><p style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);" class="">Hello,</p><p style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);" class="">the standard MSRP session starts with and INVITE. What do you want to achieve, answer the invite, have a chat and then reconnect the caller to another MSRP endpoint? Or hold a bit the INVITE until the target connects to the system (e.g., after a push notification)?<br class=""></p><p style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);" class="">Cheers,<br class="">Daniel<br class=""></p><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);" class=""><div class="moz-cite-prefix" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">On 07.04.17 23:09, Pranathi Venkatayogi wrote:<br class=""></div><blockquote cite="mid:198b47ed449742bd94bd4d4b33f91d5d@TACEXH01.cyracom.com" type="cite" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);" class=""><div class="WordSection1" style="page: WordSection1;"><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">I would like to place the customer connecting via SIP/MSRP on hold until I find the right destination.<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">What is the best way to do this?<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> One idea is to write a MSRP bot. Does anyone know how to go about this?<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Other smart ideas?<span class="Apple-converted-space"> </span><o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Thanks,<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class="">Pranathi Venkatayogi<o:p class=""></o:p></b></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><i class="">System Developer II<o:p class=""></o:p></i></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">(520) 745-9447 x4466<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><a moz-do-not-send="true" href="http://www.cyracom.com/" style="color: rgb(149, 79, 114); text-decoration: underline;" class=""><span style="color: blue;" class="">www.cyracom.com</span></a><o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Join us: <span class="Apple-converted-space"> </span><a moz-do-not-send="true" href="https://www.facebook.com/pages/CyraCom-LLC/134704783312720" style="color: rgb(149, 79, 114); text-decoration: underline;" class=""><span style="color: windowtext; text-decoration: none;" class=""><span id="cid:part2.F3F365E7.D460D058@gmail.com"><Mail Attachment.png></span></span></a> <a moz-do-not-send="true" href="https://twitter.com/cyracom" style="color: rgb(149, 79, 114); text-decoration: underline;" class=""><span style="color: windowtext; text-decoration: none;" class=""><span id="cid:part4.54FE6B45.44043E96@gmail.com"><Mail Attachment.png></span></span></a> <a moz-do-not-send="true" href="http://www.linkedin.com/company/cyracom" style="color: rgb(149, 79, 114); text-decoration: underline;" class=""><span style="color: windowtext; text-decoration: none;" class=""><span id="cid:part6.228A6FCF.D92B0FBC@gmail.com"><Mail Attachment.png></span></span></a> <a moz-do-not-send="true" href="http://www.cyracom.com/blog/" style="color: rgb(149, 79, 114); text-decoration: underline;" class=""><span style="color: windowtext; text-decoration: none;" class=""><span id="cid:part8.CB811FA6.19F66797@gmail.com"><Mail Attachment.png></span></span></a><o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 8pt; color: rgb(166, 166, 166);" class=""><span id="cid:part10.B23BE2D2.C4020F89@gmail.com"><Mail Attachment.png></span></span><span style="font-size: 8pt;" class=""><o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 8pt;" class=""><o:p class=""> </o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 8pt; color: rgb(166, 166, 166);" class="">DISCLAIMER: This e-mail and any attached content may contain confidential or privileged material delivered for the sole use of the intended recipient(s). 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CyraCom, LLC and Voiance Language Services, LLC are wholly owned subsidiaries of CyraCom International, Inc.</span><span style="font-size: 8pt; color: rgb(166, 166, 166);" class=""><o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div></div></blockquote><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);" class=""><pre class="moz-signature" cols="72" style="font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">--
Daniel-Constantin Mierla
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